thebodymindandsoul - mind - coaching - introduction to NLP course - day 2

Neuro Linguistic Programming Report (NLP)

Day 2.

Creating Rapport.

In all jobs/tasks there comes a time when you have to convince someone else of your opinion. It could be your boss, your partner or customer. But did you know that what you say only accounts for 7% of your communication and that body language and tone make up for the rest? If you could increase your effectiveness by only 1% and that 1% was passed on through all the personal communication you had, just think what you could achieve.

Learn to recognize opportunities and practice exercises that allow you to gain powerful rapport with other people.

We’re often told:

“Step into their shoes”
“Think what they’re thinking”
“Want what they want”

But what does this really mean?

Mahatma Gandhi, one of the greatest negotiators that ever lived, often became the person he was negotiating with. His friends often saw him when planning for a meeting moving like his adversary, speaking with the same accent and literally seeing the world through their eyes. This gave him an incredible insight into what this person felt like and more importantly what they would do next.


So the next time you have to deal with a complex issue with someone, try this exercise out.


Find an area where you cannot be disturbed or seen. Think vividly of the person you are dealing with. First take on their posture. How do they stand? Are they upright, stooped etc? Next take on their voice as much as you can, get inside the person and see through their eyes. What are their surroundings like? Does this person wear a type of expression? If so copy that. Take time to get into the role.


Now take this person into the place where you want to understand their reaction. It could be the time when you place your proposal in front of them. See yourself through the eyes of your customer putting down that proposal. As your customer, how does it make you/them feel? How could it be done better, what do you as your customer want to hear. Submerge yourself in the role and you will achieve incredible results.


This is an especially powerful technique when you think that you know everything that there is concerning a particular event!


 

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